WITHDRAWAL POLICY

The meaning of the terms (SELLER, CUSTOMER, DELIVERY, PRODUCT) is available by clicking on this link .

PRINCIPLE OF WITHDRAWAL

The CUSTOMER has in principle the right to return or return the PRODUCT to the SELLER or to a person designated by the latter, without undue delay, and at the latest within fourteen (14) days following communication of his decision to withdraw, unless the SELLER offers to collect the PRODUCT himself.

WITHDRAWAL PERIOD

The withdrawal period expires fourteen (14) calendar days after the day on which the CUSTOMER, or a third party other than the carrier and designated by the CUSTOMER, takes physical possession of the PRODUCT.

In the event that the CUSTOMER has ordered several PRODUCTS via a single order giving rise to several DELIVERIES (or in the case of an order for a single PRODUCT delivered in several batches), the withdrawal period will expire fourteen (14) calendar days after the day on which the CUSTOMER, or a third party other than the carrier and designated by the CUSTOMER, takes physical possession of the last PRODUCT delivered.

NOTIFICATION OF THE RIGHT OF WITHDRAWAL

To exercise his right of withdrawal, the CUSTOMER must make his request.

The CUSTOMER may also notify his decision to withdraw from this contract by means of an unambiguous declaration to sav@vo7.com .

For the withdrawal period to be respected, the CUSTOMER must send his communication relating to the exercise of the right of withdrawal before the expiration of the withdrawal period.

EFFECTS OF WITHDRAWAL

In the event of withdrawal by the CUSTOMER, the SELLER undertakes to reimburse all sums paid, including delivery costs without undue delay and, in any event, no later than fourteen (14) days from from the day the SELLER is informed of the CUSTOMER's desire to withdraw.

The SELLER will make the reimbursement using the same means of payment as that which the CUSTOMER used for the initial transaction, unless the CUSTOMER expressly agrees to a different means, in any event, this reimbursement will not incur any costs. to the customer.

The SELLER may defer reimbursement until receipt of the goods or until the CUSTOMER has provided proof of shipment of the goods, the date chosen being that of the first of these events.

RETURN TERMS

The CUSTOMER must, without undue delay and, in any event, no later than fourteen (14) days after communication of its decision to withdraw from this contract, return the goods.

This deadline is deemed to be respected if the CUSTOMER returns the goods before the expiry of the fourteen-day period.

RETURN FEES

For an exchange or refund, return costs are offered via Mondial Relay.

CONDITION OF THE RETURNED GOOD

The PRODUCT must be returned according to the SELLER's instructions and include in particular all the accessories delivered.

The CUSTOMER's liability is only incurred with regard to the depreciation of the goods resulting from manipulations other than those necessary to establish the nature, characteristics and proper functioning of this PRODUCT. In other words, the CUSTOMER has the possibility of testing the PRODUCT but his liability may be incurred if he carries out manipulations other than those which are necessary.

EXCLUSIONS FROM THE RIGHT OF WITHDRAWAL

The right of withdrawal is excluded in the following cases:

- Supply of goods or services whose price depends on fluctuations on the financial market

- Supply of goods made according to the CUSTOMER's specifications or clearly personalized

- Supply of goods likely to deteriorate or expire quickly

- Provision of sealed audio or video recordings or software that have been unsealed after delivery

- Newspaper, periodical, magazine (except subscription contract)

- Provision of accommodation services other than for residential purposes, transport of goods, car rental, catering or services linked to leisure activities if the offer provides for a specific date or period of execution

- Supply of goods which by their nature are inseparably mixed with other articles

- Supplies of sealed goods which cannot be returned for reasons of health protection or hygiene and which have been unsealed by the CUSTOMER after DELIVERY

- the supply of alcoholic beverages whose price was agreed at the time of conclusion of the sales contract, delivery of which can only be made after 30 days and whose real value depends on fluctuations on the market beyond the control of the SELLER

- Supply of digital content not provided dematerialized if the execution has started with the express prior agreement of the consumer, who has also recognized that he will thus lose his right of withdrawal

- contracts concluded at a public auction