General Terms and Conditions of Sale

These general conditions of sale regulate all relations between VO7 STREET CHIC FZ LLC, Business Bay - Aspect Tower - Office 1101, PO Box 181921, Dubai - UAE, hereinafter "VO7", and the customers of the site www.vo7.com . The email address of the customer service: sav@vo7.fr is a phone number not overtaxed and is communicated by email after the order is placed. Concept Shoes is responsible for the full management of the logistics and after-sales service related to the www.vo7.com website. Prior to any transaction, the customer acknowledges having read these general conditions and expressly declares to accept them as soon as he clicks on the "Validation order" button.

ARTICLE 1: SPECIAL CONDITIONS OF SALE

The customer acknowledges having read, at the time of placing the order, the specific conditions of sale stated on the screen (name, price, quantity, colour, product characteristics, cost of services) and expressly declares to accept them without reservation.

ARTICLE 2: VALIDITY OF THE ORDER

The offer on the website www.vo7.com is intended exclusively for individuals whose order does not exceed 300 Euros.

ARTICLE 3: REGISTRATION AND CONFIRMATION OF THE ORDER

VO7 confirms the receipt of an order by an email headed "Recording your order". However, the sale will only be concluded once the order has been confirmed by VO7, in an email entitled "Shipping your order", which will be sent to the customer no later than three working days after the order has been registered. VO7 has the right not to confirm an order for any reason whatsoever, in particular due to the availability of the products, a problem concerning the order received, an irregular order, a foreseeable problem concerning the delivery to be made, or a dispute relating to a previous order. In this case, VO7 will inform the customer at the latest 5 working days after registration of the order, and will proceed without delay to refund the customer. In the event of unavailability of one of the products of an order, the rest of the order will be shipped.

ARTICLE 4: PRICE

VO7 reserves the right to modify its prices at any time but undertakes to apply the prices in effect which will have been indicated at the time of placing the order, subject to their availability on that date.

ARTICLE 5: PAYMENT TERMS AND SECURITY

Payment is only made by credit card on a secure bank server. Credit card details are encrypted using SSL (Secure Socket Layer) protocol and are never transmitted in clear text over the network. Payment is made directly to NBAD (National Bank of Abu Dhabi) - via STRIPE - and PAYPAL. VO7 has no access to these details, and does not store them on its servers. In case of problems please contact us at the following address: sav@vo7.fr. As these organisations are based abroad, bank charges may be applied by the customer's bank depending on the type of card.

ARTICLE 6: RETENTION OF TITLE

The products remain the property of VO7 until the complete collection of the order.

ARTICLE 7: TERMS AND CONDITIONS OF DELIVERY

A maximum of 3 working days after the order has been registered may be required to ship the order. The ordered product is sent by the postal circuit, in colissimo suivi, to the delivery address indicated by the customer. Deliveries in Corsica are only made by Colissimo.

ARTICLE 8: RIGHT OF WITHDRAWAL

The terms and conditions of the right of withdrawal are set out in the "Retraction Policy", a policy available by clicking on this link and accessible on each page of the SITE via a hypertext link. 

ARTICLE 9: INTELLECTUAL PROPERTY

The customer is prohibited from copying or downloading all or part of the content of the www.vo7.com site, unless VO7 has given its prior and express authorisation, which remains the sole owner of all the intellectual property rights relating to it.

ARTICLE 10: APPLICABLE LAW

These general terms and conditions of sale are regulated by French law.

New Account Register

Already have an account?
Log in instead Or Reset password